E-Commerce Specialist

Job description

E-commerce Specialist
$22.00 - $24.00/hour (BOE) | On-Site

Express Employment Professionals is recruiting for an E-commerce Specialist who is tech-savvy, detail-oriented, and enjoys combining e-commerce responsibilities with customer service.

The E-commerce Specialist will help manage the company’s online sales presence by maintaining product listings, updating digital content, processing online activity, and ensuring customers have a positive shopping experience. This position will also interact directly with customers, providing friendly and knowledgeable assistance to walk-in customers as needed.

Responsibilities

• Create, update, and maintain online product listings, including descriptions, pricing, images, specifications, and availability
• Ensure website and online product information remains accurate, organized, and visually appealing
• Add new products and update existing products across e-commerce platforms
• Assist with online orders, product inquiries, and other e-commerce customer needs
• Greet and assist walk-in customers, answer product questions, and help customers find what they need
• Provide professional and friendly customer service both online and in person
• Assist with online promotions, featured products, seasonal updates, and digital merchandising
• Coordinate product photos, descriptions, and other content needed for online listings
• Monitor website content and identify opportunities to improve the online shopping experience
• Review e-commerce performance and product activity to identify trends and opportunities
• Assist with SEO, keywords, and product descriptions to improve online visibility
• Work with other departments to ensure product, pricing, and inventory information is current
• Balance e-commerce projects with day-to-day customer service needs

Qualifications

• Previous experience with e-commerce, online retail, website management, digital marketing, retail sales, or customer service preferred
• Strong computer skills with the ability to learn new software and online platforms
• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Friendly, approachable, and comfortable assisting customers face-to-face
• Ability to explain product information and provide helpful recommendations
• Ability to shift priorities and manage both online responsibilities and walk-in customer needs

Bring your digital skills and customer service experience together in one exciting role!

Apply online at ExpressProsMN.com or email your resume with the job title to Jobs.BrainerdGrandRapidsMN@ExpressPros.com.

Questions? Call or Text 218-967-5669 (218-WORK-NOW)!

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